PRIVACY POLICY

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone. The purpose for doing this is to prevent fraud and to help us reliably and accurately ship your order in a timely basis.

SECURITY POLICY

Your payment and personal information is always safe. We DO NOT store any credit card information whatsoever on our website or on our server. All financial information is passed directly onto Authorize.Net, who has an army of IT security people who specialize in online security. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

REFUND POLICY

We offer 30 Money Back Guarantee on almost every product we offer. All refunds will be provided as a credit to the credit card used at the time of purchase within five (5) business days upon receipt of the returned merchandise.

SHIPPING/DELIVERY POLICY

Please be assured that your items will ship out within two days of purchase. We determine the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or FedEx. Sorry but we cannot ship to P.O. Boxes. If you’re trying to estimate when a package will be delivered, please note the following: Credit card authorization and verification must be received prior to processing. Federal Express and UPS deliveries occur Monday through Friday, excluding holidays. If you require express or 2 day shipping, please call us at 804-526-5960 for charges.

SHIPPING AND HANDLING COSTS

PLEASE NOTE: Out of state orders WILL NOT be charged sales tax. In-state (Virginia) orders will be charged 5.3% or 6% sales tax depending on the local sales tax rate.